Because many Fat Daddy Smokers products are custom or built to order, refund eligibility may depend on the production stage and the specifics of the order.
For standard products, contact us promptly if there is an issue with your order so we can review repair, replacement, or refund options.
Custom builds, fabricated items, and special-order work may be non-refundable once production has started.
If your order arrives damaged or incomplete, contact us as soon as possible so we can make it right.
For refund questions, call 414-368-0380 before returning any product.